Support Team Leader Jobs at TDCX in Karachi Division, Sindh
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Welcome to our job portal, where TDCX is offering exciting employment opportunities for the position of Support Team Leader – Urdu Market (Relocation to Bangkok, Thailand) in the Sindh area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Customer Service, Marketing, & Sales skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Outsourcing and Offshoring Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with TDCX, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with TDCX. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | TDCX |
| Position: | Support Team Leader |
| Region: | Karachi Division - Sindh, Sindh |
| Job Function: | Customer Service, Marketing, Sales |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
We are currently seeking a highly skilled Support Team Leader for our Urdu Market division. In this role, you will work in our office in Bangkok, Thailand and lead a team of customer support representatives to ensure exceptional service to our Urdu-speaking customers. Your responsibilities include monitoring team performance, providing guidance and coaching, and resolving escalated customer issues.
As the Support Team Leader, you will play a vital role in maintaining customer satisfaction and driving team success. You will collaborate closely with other department leaders to optimize processes and improve customer experiences. Strong communication skills in Urdu and English are essential to effectively liaise with both customers and team members.
To excel in this position, you should have proven leadership experience, excellent problem-solving skills, and a deep understanding of the Urdu market. Experience in a customer support role or in managing multilingual teams is highly desirable. Joining our team offers an exciting opportunity to contribute to the growth of our Urdu Market division and develop your leadership skills in a dynamic and multicultural environment.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karachi Division |
| Full Address | TCS Head Office Karachi, CIVIL AVIATION، 101 - 104 Airport Road، Jinnah International Airport،, Karachi, 74200, Pakistan |
| Google Map | Google Map |
Job Application Information
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