Pakistan Job

Team Coach Jobs at ibex in Karāchi, Sindh

ibex
Published 7 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

ibex is currently accepting applications for the position of Team Coach - Jazz in the Sindh area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Other skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

ibex operates within the Outsourcing/Offshoring industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:ibex
Position:Team Coach
Region:Karāchi - Sindh, Sindh
Job Function:Other
Seniority Level:Mid-Senior level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

The primary focus of this position is to oversee activities of his/her team and hence of Contact Center in their respective shifts to ensure quality performance and smooth operation.

  • To communicate the company’s vision, purpose, core values to the grass root level employees
  • To implement the policies of ibex in his/her respective team
  • To be able to handle team’s concerns and provide conflict resolution. To address all grievances.
  • To ensure that the highest level of quality customer care is delivered based on pre-defined quality benchmarks.
  • To speak in an accent that is fully understood and appreciated by the consumer
  • To completely understand consumer language and accent and respond to his/her questions in the best possible manner
  • To have an extensive understanding of FAQs to ensure smooth delivery of information to the consumer.

Requirements: Graduated, Sindhi Speaker, Pressure handling skills, Must be a team player

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

ibex

IBEX is a renowned business process outsourcing (BPO) company headquartered in Pakistan. With a strong emphasis on delivering exceptional customer experiences, IBEX offers a wide range of outsourcing solutions to global clients. Leveraging cutting-edge technology, industry expertise, and a highly-skilled workforce, IBEX caters to diverse industries including telecommunications, healthcare, technology, finance, and more. Their services encompass customer service, technical support, sales, back-office support, and digital solutions. IBEX’s commitment to quality, scalability, and operational excellence has earned them a reputation as a trusted partner for businesses seeking ROI-driven outsourcing solutions in Pakistan and beyond.