Pakistan Job

Team Lead Customer Services Jobs at Jinglecred Digital Finance Limited in Islamabad, Islāmābād

Jinglecred Digital Finance Limited
Published 11 months ago

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Jinglecred Digital Finance Limited is thrilled to announce job openings for the position of Team Lead Customer Services in the Islāmābād area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Jinglecred Digital Finance Limited, we operate in the Financial Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Jinglecred Digital Finance Limited.

Job Information

Company:Jinglecred Digital Finance Limited
Position:Team Lead Customer Services
Region:Islāmābād, Islamabad - Islāmābād
Seniority Level:Mid-Senior level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:Financial Services

Job Description

Audit daily working CSR files and forward complaints to concerns.

Floor Check support and maintain an orderly workflow according to priorities.

Leading meetings with team members to discuss team performance and work plans for upcoming months.

Managing employee attendance to ensure that all staff members are at work on time and working efficiently throughout their shifts.

Reviewing call logs and evaluating call quality to identify areas for improvement.

Establishing and enforcing policies and procedures to ensure that the call center is running efficiently.

Training new employees on company policies and procedures to ensure they are knowledgeable about their jobs.

Monitoring employee performance to ensure that they are meeting goals and upholding company standards.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Islāmābād
City Islamabad
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Company Information

Jinglecred Digital Finance Limited

Industry: Financial Services

Jinglecred Digital Finance Limited is a leading digital finance company based in Pakistan. With a strong focus on innovation and customer-centric solutions, the company offers a wide range of financial services including digital lending, payment solutions, and investment opportunities. Jinglecred Digital Finance Limited is committed to providing convenient and accessible financial products to individuals and businesses alike. Through advanced technology, robust risk management, and a skilled team of professionals, Jinglecred Digital Finance Limited aims to empower individuals to achieve their financial goals and contribute to the digital transformation of the financial industry in Pakistan.