Team Lead – International Contact Center Jobs at Abacus Outsourcing in Islamabad, Islāmābād
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Welcome to our job portal, where Abacus Outsourcing is offering exciting employment opportunities for the position of Team Lead - International Contact Center in the Islāmābād area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Human Resources skills and have relevant Associate in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Outsourcing and Offshoring Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Abacus Outsourcing, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Abacus Outsourcing. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Abacus Outsourcing |
| Position: | Team Lead - International Contact Center |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Function: | Human Resources |
| Seniority Level: | Associate |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Company Description
Abacus has been providing advanced business solutions for more than 35 years to help organizations realize their potential. Our solutions are the result of a convergence of the latest business practices and cutting-edge technologies, and we emphasize the value of working collaboratively with clients.
Responsibilities:
- Coordination of clients’ concerns and adjustment of the services or products to the client’s needs
- Resolving any issues on the clients’ site and cooperating with respective other departments
- Identification of new business opportunities by monitoring inbound marketing channels and activities
- Maintenance of existing and building of new relationships by provision of any necessary support and recommendations on new opportunities
- Ensuring a high-performing customer service system
- Monitoring of performance and analysis of reports to derive improvement plans.
Education and Experience
- Graduation Degree in business, marketing, or any other related field
- Overall, 2-3 Years and minimum 1 year of experience in managing a team of Customer Support Representatives
- Strongly developed networking and communication as well as analytical skills
- High customer orientation and business acumen
Salary:
80,00 – 120,00
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | abacus consulting, Evacuee Trust Complex, 3rd Floor,, Agha Khan Rd, F-5, Islamabad, Islamabad Capital Territory, Pakistan |
| Google Map | Google Map |
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