Team Leader Inbound Jobs at Standard Chartered Bank in Lahore, Punjab
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Welcome to our job portal, where Standard Chartered Bank is offering exciting employment opportunities for the position of Team Leader Inbound in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Information Technology skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Banking industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Standard Chartered Bank, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Standard Chartered Bank. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Standard Chartered Bank |
| Position: | Team Leader Inbound |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Information Technology |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Banking |
Job Description
We are currently seeking a highly motivated and experienced individual for the position of Team Leader Inbound at Standard Chartered Bank. As the Team Leader Inbound, you will be responsible for overseeing and managing a team of customer service representatives who handle incoming calls and inquiries.
Your main responsibilities will include:
- Leading and supervising a team of inbound customer service representatives.
- Ensuring the team meets set performance targets and KPIs.
- Providing training and coaching to team members.
- Monitoring call volumes and adjusting resources as necessary.
- Resolving complex customer issues and escalations.
- Collaborating with other departments to ensure seamless customer experience.
To be successful in this role, you should have excellent leadership skills, strong communication abilities, and a proven track record in customer service management. A minimum of [insert years of experience] years of experience in a similar role is required.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Standard Chartered Bank, 47 The Mall، Mozang Chungi, Lahore, Punjab 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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