Technical Customer Service Executive (Fluent in Arabic and English) Jobs at iTack Solutions in Karachi, Sindh
iTack Solutions is currently seeking applicants for the position of Technical Customer Service Executive (Fluent in Arabic and English) in the Sindh area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
iTack Solutions operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | iTack Solutions |
| Position: | Technical Customer Service Executive (Fluent in Arabic and English) |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
iTack Solutions is seeking a dynamic and highly skilled Technical Customer Service Executive fluent in Arabic and English to join our team. The ideal candidate will excel in providing exceptional customer service, delivering bilingual product training and demos, and working proactively to ensure client satisfaction.
Key Responsibilities:
- Provide top-notch technical support to clients in Arabic and English.
- Conduct product training sessions and demos in both languages.
- Troubleshoot customer issues and provide timely resolutions.
- Work closely with technical teams to address customer feedback.
- Take ownership of customer queries and ensure client satisfaction.
- Assist in the onboarding process for new clients.
- Maintain detailed logs of customer interactions and issues.
Requirements:
- Bachelor’s degree in IT, Computer Science, or a related field.
- Fluent in Arabic and English, with excellent communication skills in both.
- Proven experience in customer service or technical support.
- Ability to deliver clear and concise training and demos.
- Problem-solving skills with a customer-centric approach.
- Strong organizational and multitasking skills.
Preferred Qualifications:
- Familiarity with IT solutions, especially in healthcare or ERP systems.
- Previous experience in a customer-facing technical role.
Why Join iTack Solutions?
- Competitive salary and benefits.
- Professional growth opportunities.
- A chance to work in a supportive and innovative environment.
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Sindh |
| City | Karachi |
| Full Address | iTACK Solutions, 77 A, P.E.C.H.S., Karachi, 75400, Pakistan |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
