Pakistan Job

Technical Customer Support Jobs at ChatPandas in Lahore, Punjab

ChatPandas
Published 9 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

ChatPandas is thrilled to announce job openings for the position of Technical Customer Support in the Punjab area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Information Technology skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At ChatPandas, we operate in the Outsourcing and Offshoring Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ChatPandas.

Job Information

Company:ChatPandas
Position:Technical Customer Support
Region:Lahore - Punjab, Punjab
Job Function:Information Technology
Seniority Level:Entry level
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

ChatPandas is a global omni-channel support provider, offering exceptional customer support across various platforms and channels.

Role Description:

We are seeking full-time Technical Support Executives to join our team in Lahore. As a Technical Support Executive, you will be responsible for troubleshooting customer issues and delivering top-notch technical support.

Responsibilities:

  • Analyze and resolve customer inquiries and technical issues.
  • Provide timely and effective support via email, chat, and phone.
  • Collaborate with cross-functional teams to escalate and resolve complex issues.
  • Maintain accurate records of customer interactions and solutions provided.

Qualifications:

Required:

  • Strong analytical skills and ability to troubleshoot technical issues.
  • Excellent customer service and communication skills.
  • Technical support expertise in a similar role.
  • Strong English language proficiency (both verbal and written).

Preferred:

  • Degree in Computer Science, Information Technology, or related field.

Location:

This is an on-site role based in Lahore. We look forward to hearing from you.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address Chatkhara, H-14, 147 Street 15, Lahore, Pakistan
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Company Information

ChatPandas

ChatPandas is a leading messaging platform based in Pakistan. With its user-friendly interface and advanced features, ChatPandas allows users to connect and communicate seamlessly. Whether it’s exchanging messages, sharing media, or connecting with friends and family, ChatPandas provides a secure and efficient platform. It also offers various customization options, including themes and stickers, to enhance the user experience. With its strong commitment to privacy and data protection, ChatPandas ensures that user information is secure at all times. Join the ChatPandas community and experience the next level of messaging convenience in Pakistan.