Pakistan Job

Technical Support Associate Jobs at Hikvision Pakistan in Islāmābād

Hikvision Pakistan
Published 10 months ago

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Welcome to our job portal, where Hikvision Pakistan is offering exciting employment opportunities for the position of Technical Support Associate in the Islāmābād area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Information Technology skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Hikvision Pakistan, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Hikvision Pakistan, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Hikvision Pakistan. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Hikvision Pakistan
Position:Technical Support Associate
Region:Islāmābād
Job Function:Information Technology
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

As a Technical Support Associate at Hikvision Pakistan, you will be responsible for providing technical assistance and support to installers. Your role will involve identifying, troubleshooting, and resolving technical issues, as well as delivering exceptional service to ensure installer satisfaction.

Responsibilities:

  • Manage installers and provide necessary training
  • Respond to installer inquiries promptly and professionally
  • Identify, diagnose, and resolve technical issues
  • Offer technical support via phone, email, or chat
  • Record and document installer issues and solutions
  • Collaborate with other teams to address complex installer problems
  • Stay updated with product and technical knowledge
  • Continuous improvement through training and development
  • Conduct training sessions and product demonstrations for installers

Qualifications:

  • Bachelor’s degree in Computer Science or related field (or equivalent work experience)
  • Excellent verbal and written communication skills
  • Strong problem-solving ability
  • Experience with Windows operating systems and Microsoft Office Suite
  • Familiarity with networking and internet technologies
  • Ability to work independently and as part of a team
  • Customer-focused mindset and desire to provide exceptional service

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Region Islāmābād
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Job Application Information

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Company Information

Hikvision Pakistan

Hikvision Pakistan is a renowned technology company based in Pakistan. With a focus on innovative solutions, they specialize in providing cutting-edge video surveillance and security systems. Hikvision Pakistan offers a wide range of products and services, including advanced AI-powered cameras, video management software, and access control systems. Their state-of-the-art solutions cater to various sectors, such as commercial, residential, and government. With a commitment to customer satisfaction, Hikvision Pakistan aims to enhance security and enable smarter living through their reliable and high-quality products. They are at the forefront of driving advancements in the security industry, ensuring a safer and more protected environment.