Technical Support Engineer Jobs at Programmers Force in Lahore, Punjab
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Programmers Force is currently accepting applications for the position of Technical Support Engineer in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Quality Assurance, Customer Service, & Analyst skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Programmers Force operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Programmers Force |
| Position: | Technical Support Engineer |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Analyst, Customer Service, Quality Assurance |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Job Description:
As a Junior Technical Support Engineer at Programmers Force, you will assist customers in troubleshooting issues related to products and services. Responsibilities include installation, technical meetings with clients, API and SDK integration, product testing, record keeping, data analysis, and collaborating with the team to enhance system requirements.
Key Responsibilities:
- Provide technical support to customers for equipment and software troubleshooting.
- Conduct technical meetings with clients to understand their needs and offer solutions.
- Assist in API and SDK integration for product functionality.
- Perform product testing to improve performance.
- Maintain accurate records of customer interactions and analyze data for enhancements.
- Collaborate with teams to improve system requirements and document work procedures.
Qualifications:
- Bachelor’s degree in Computer Science or related field.
- 1-2 years of technical support experience.
- Knowledge of CRM systems, strong interpersonal skills, API and SDK proficiency.
- Ability to develop and document work procedures for efficiency.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | 893-R1, Programmers Force, 893-R1 Khayaban-e-Firdousi, Block R1 Block R 1 Phase 2 Johar Town, Lahore, Punjab 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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