Technical Support Executive Jobs at Al Rehman Communication LLC in Rawalpindi, Punjab

Al Rehman Communication LLC is currently accepting applications for the position of Technical Support Executive in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Business Development and Sales skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Al Rehman Communication LLC operates within the Telecommunications industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

We are seeking a highly motivated and detail-oriented Technical Support Executive to join our team. The ideal candidate will play a crucial role in ensuring the seamless functioning of our IT infrastructure.

As a Technical Support Executive, you will be responsible for managing hardware inventory, overseeing networking activities, and maintaining computer systems to ensure optimal performance.

Key Responsibilities:

1. Hardware Inventory Management:

• Track, monitor, and manage hardware inventory, including but not limited to computers, servers, peripherals, and networking equipment.
• Conduct regular audits to ensure accuracy and completeness of the hardware inventory database.
• Coordinate with procurement and vendors for timely hardware acquisitions and replacements.

1. Networking:

• Configure and maintain network equipment such as routers, switches, and firewalls.
• Troubleshoot and resolve networking issues to ensure uninterrupted connectivity.
• Collaborate with IT teams to implement and optimize network security protocols.

1. Basic Computer Hardware:

• Provide support for basic computer hardware-related issues and incidents.
• Install, configure, and upgrade computer components and peripherals.
• Collaborate with end-users to troubleshoot and resolve hardware-related problems.

1. System Maintenance:

• Perform routine system maintenance tasks, including updates, patches, and system optimizations.
• Monitor system performance and proactively address issues to ensure high availability.
• Collaborate with the IT team to implement and maintain backup and recovery procedures.

Qualifications:

• Bachelor’s degree or Diploma, Computer Science, or related field.
• Proven experience in technical support and IT administration.
• Strong knowledge of hardware components, networking principles, and basic computer hardware.
• Proficient in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Must be available for the evening shift.
• Certifications such as CompTIA A+, Network+, or similar are a plus.

Market Competitive Salary is offered.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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