Pakistan Job

Technical Support Officer Jobs at Spear Research in Islamabad, Islāmābād

Spear Research
Published 1 year ago

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Welcome to our job portal, where Spear Research is offering exciting employment opportunities for the position of Technical Support Officer in the Islāmābād area. We are currently seeking Contract candidates.

We are looking for individuals who possess excellent Information Technology skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Defense and Space Manufacturing industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Spear Research, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Spear Research. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Spear Research
Position:Technical Support Officer
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Information Technology
Seniority Level:Entry level
Job Type:Contract
Industry:Defense and Space Manufacturing

Job Description

Inbox Business Technologies is a leading IT and services company and we’re looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT industry.

Responsibilities:

  • Provide technical support to clients via email, phone, and chat.
  • Troubleshoot and resolve technical issues related to software, hardware, and networks.
  • Escalate unresolved issues to senior members of the team as necessary.
  • Document all steps taken to resolve technical issues in our support system.
  • Follow up with clients to ensure that technical issues have been resolved to their satisfaction.
  • Work collaboratively with other members of the team to identify and resolve technical issues.
  • Keep up-to-date with the latest technology and industry trends.

Requirements:

  • Bachelor’s degree in computer science or a related field.
  • Minimum 0 to 2 years of experience in technical support or a related field.
  • Excellent communication and customer service skills.
  • Strong problem-solving and analytical skills.
  • Knowledge of Windows and Mac operating systems.
  • Familiarity with networking protocols and technologies.
  • Ability to work in a fast-paced, deadline-driven environment.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Islāmābād
City Islamabad
Full Address Institute of Regional Studies, 2 Ataturk Ave, F-5, Islamabad, Islamabad Capital Territory 44000, Pakistan
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Company Information

Spear Research

Spear Research is a renowned market research company based in Pakistan. With a strong focus on providing insightful and accurate data, we offer cutting-edge research solutions to businesses across various industries. Our team of experienced analysts and researchers utilize advanced methodologies to gather and analyze market trends, consumer behavior, and competitive landscape, enabling our clients to make informed strategic decisions. Spear Research specializes in delivering customized research reports, market sizing, competitor analysis, and consumer insights, empowering our clients to stay ahead in a rapidly evolving market. With a commitment to delivering excellence, Spear Research is the trusted partner for businesses seeking reliable market intelligence in Pakistan.