Pakistan Job

Technical Support Representative Jobs at Bizmatic Technologies in Lahore District, Punjab

Bizmatic Technologies
Published 11 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Bizmatic Technologies is currently accepting applications for the position of Technical Support Representative in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Bizmatic Technologies operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Bizmatic Technologies
Position:Technical Support Representative
Region:Lahore District - Punjab, Punjab
Job Function:Information Technology
Seniority Level:Entry level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Company Description

Bizmatic Technologies is an ERP solution provider for Retail, Restaurant and Distribution businesses. Our services range from Enterprise Resource Planning to offering sales consultancy. With a focus on automation, we have been transforming SMBs and large enterprises since 2011. Our digital services encompass Website Development, SEO, Mobile and IoT Applications as well as Hardware procurement and integration. With over 300 satisfied clients, we provide complete marketing analysis to understand customer needs and provide unique, tailored solutions.

Role Description

This is a full-time on-site role for a Technical Support Representative. The primary role of the Technical Support Representative will be to provide technical assistance to customers through phone, email, and online communication channels. The Technical Support Representative will also be responsible for troubleshooting and resolving technical issues, and ensuring customer satisfaction by providing prompt and responsive support.

Qualifications

  • Experience in Customer Support and Technical Support
  • Strong Analytical Skills
  • Excellent Troubleshooting skills
  • Ability to work in a fast-paced environment
  • Strong customer service skills with a focus on customer satisfaction
  • Effective communication skills, both verbal and written
  • Bachelor’s degree in Computer Science, information technology, or equivalent degree is preferable.
  • Experience with ERP platforms is a plus

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore District
Full Address Bizmatic Technologies, 200 B Johar Town, Block B Revenue Employees Cooperative Housing Society, Lahore, Punjab 54000, Pakistan
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Company Information

Bizmatic Technologies

Bizmatic Technologies is a leading technology company based in Pakistan, dedicated to empowering businesses with innovative solutions. With a diverse range of services, including software development, web design, and digital marketing, the company helps clients transform their ideas into successful ventures. Their team of experienced professionals combines technology expertise with business acumen to deliver tailor-made solutions that fuel growth and efficiency. By leveraging cutting-edge technologies, Bizmatic Technologies enables businesses to stay competitive in the fast-paced digital landscape. With a focus on customer satisfaction, they strive to deliver high-quality solutions that meet and exceed client expectations.