Pakistan Job

Telephone Service Engineer/Manager (Call Center) Jobs at Growatt New Energy in Karāchi, Sindh

Growatt New Energy
Published 5 months ago

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Welcome to our job portal, where Growatt New Energy is offering exciting employment opportunities for the position of Telephone Service Engineer/Manager(call center) in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Customer Service skills and have relevant Associate in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Growatt New Energy, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Telephone Call Centers industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Growatt New Energy, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Growatt New Energy. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Growatt New Energy
Position:Telephone Service Engineer/Manager (Call Center)
Region:Karāchi - Sindh, Sindh
Job Function:Customer Service
Seniority Level:Associate
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Appliances, Automation Machinery Manufacturing, Electrical, Electronics Manufacturing, Industrial Machinery Manufacturing

Job Description

Answer customer calls, resolve customer issues, and provide service.

Handle customer complaints and issues and follow up to resolve them in a timely manner.

Provide accurate and timely information and advice to customers.

Record customer information and communication to ensure accuracy and completeness of customer records.

Comply with the service standards and processes set by the company to ensure customer satisfaction and service quality.

Conduct surveys and callbacks: conduct customer satisfaction surveys as well as callbacks after issues are addressed to ensure customer satisfaction.

Completing other tasks assigned by the leader: completing other related work tasks according to the arrangement of the leader.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Growatt New Energy

Growatt New Energy is a reputable company based in Pakistan that specializes in providing innovative solar energy solutions. With a commitment to sustainability, Growatt offers a range of cutting-edge technologies for residential, commercial, and industrial solar power systems. The company is known for its high-quality products, exceptional customer service, and dedication to environmental stewardship. Growatt New Energy is a trusted partner for those looking to switch to clean and renewable energy sources, making a positive impact on the environment and reducing dependence on traditional energy sources.