IT Helpdesk Support Jobs at DCtecH Network Services Inc. in Davao City, Davao del Sur
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Welcome to our job portal, where DCtecH Network Services Inc. is offering exciting employment opportunities for the position of IT Helpdesk Support in the Davao City area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with DCtecH Network Services Inc., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with DCtecH Network Services Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | DCtecH Network Services Inc. |
| Position: | IT Helpdesk Support |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
General Job Description:
- Serving as the first point of contact for customers seeking technical assistance over the phone or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Determining the best solution based on the issue and details provided by customers.
Helpdesk Support Qualifications:
- Education: A bachelor’s degree in computer science, information technology, or any related field.
- Technical Knowledge: A strong understanding of computer hardware, software, and operating systems. Knowledge of common software applications and troubleshooting techniques.
- Customer Service Skills: Excellent customer service and communication skills.
- Problem-Solving: The ability to diagnose and solve technical problems efficiently.
- Attention to Detail: Detail-oriented to accurately assess and address technical issues.
- Teamwork: Collaboration with other IT professionals and departments.
- Time Management: Efficiently managing support requests and ensuring timely resolution.
- Adaptability: Stay up-to-date with the latest technologies and solutions.
- Problem Tracking: Familiarity with helpdesk ticketing systems for tracking and managing support requests.
Job Type: Full-time
Salary: Php12,00.00 – Php15,00.00 per month
Benefits:
- Additional leave
- Opportunities for promotion
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- Weekends
Supplemental pay types:
- 13th-month salary
Education:
- Bachelor’s (Required)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Davao del Sur |
| City | Davao City |
| Full Address | Dctech Micro Services, Inc, Shanghai street, Davao City, 8000 Davao del Sur, Philippines |
| Google Map | Google Map |
Job Application Information
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