Customer Service Manager Jobs at DCtecH Network Services Inc. in Davao City, Davao del Sur
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Company DCtecH Network Services Inc. is offering job opportunities for the position of Customer Service Manager in the Davao City area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
DCtecH Network Services Inc. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | DCtecH Network Services Inc. |
| Position: | Customer Service Manager |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
Customer Service Manager Qualifications:
- Education: A bachelor’s degree in business, management, or a related field.
- Experience: Have several years of experience in customer service or related roles. Experience as a customer service representative or supervisor is valuable.
- Leadership Skills: Strong leadership and management skills. To lead and motivate their teams to deliver excellent customer service.
- Communication: Excellent written and verbal communication skills. To effectively communicate with customers, team members, and other departments.
- Problem-Solving: The ability to identify and solve customer issues. Should be adept at handling escalated customer concerns.
- Customer Focus: A deep understanding of customer needs and a commitment to customer satisfaction.
- Analytical Skills: Analyze customer service data and metrics to identify areas for improvement.
- Interpersonal Skills: Building and maintaining relationships with customers and team members is key to success.
- Adaptability: The ability to adapt to changing customer needs and business requirements.
Job Type: Full-time
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Education:
- Bachelor’s (Required)
Experience:
- customer service or related roles: 5 years (Required)
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Davao del Sur |
| City | Davao City |
| Full Address | Dctech Micro Services, Inc, Shanghai street, Davao City, 8000 Davao del Sur, Philippines |
| Google Map | Google Map |
Job Application Information
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