TSR – Agent Jobs at Datamatics – RJ Globus Solution Inc in Clark Freeport Zone, Central Luzon
Datamatics - RJ Globus Solution Inc is currently seeking applicants for the position of TSR - Agent in the Clark Freeport Zone area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Datamatics - RJ Globus Solution Inc operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Datamatics – RJ Globus Solution Inc |
| Position: | TSR - Agent |
| Region: | Central Luzon, Clark Freeport Zone - Central Luzon |
| Education: | Confidential |
| Salary: | PHP 23.000 - PHP 26.500 per Month |
| Job Type: | Full-time |
Job Description
First point of contact for all users calling for Helpdesk Support hotline.
Deals with hardware and application support queries and issues reported to the support desk.
Take ownership and responsibility of issues from start through to a successful resolution.
Escalate issues and involve Tier 2 wherever required in order to resolve issues as quickly as possible.
The duties require that the Helpdesk Desk Agent receives and logs queries using some applications such as Zendesk, Live Person and other Helpdesk related applications.
Develop sound understanding of Helpdesk operations and related applications and systems as well as business-related processes and procedures.
Develop technical knowledge of each system within the company profile and specialized knowledge of certain nominated application.
Maintain adequate knowledge of operating systems and application software used to provide a high level of support.
Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Central Luzon |
| City | Clark Freeport Zone |
| Full Address | RJ GLOBUS SOLUTIONS INC (Berthaphil, Clark), 3rd Floor, Clark Center 07 Berthaphil Industrial Park, Jose Abad Santos Ave, Clark Freeport, Zone, Philippines |
| Google Map | Google Map |
Job Application Information
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