Pakistan Job

Customer Support Representative Jobs at Call Roads in Rawalpindi, Punjab

Call Roads
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Call Roads is currently seeking applicants for the position of Customer Support Representative in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Call Roads operates within the Outsourcing and Offshoring Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Call Roads
Position:Customer Support Representative
Region:Punjab, Rawalpindi - Punjab
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Company Description:

Call Roads, established in 2009, is a UK-based cab services company with over a hundred team members. Our team consists of expert telephonists, cab controllers, dispatchers, and data analysts. Our main goal is to provide efficient and reliable services to our customers while ensuring their satisfaction.

Role Description:

We are looking for a full-time Customer Support Representative to join our team in Rawalpindi. As a Customer Support Representative, you will be responsible for responding to customers’ queries, resolving their concerns, and providing them with the best possible experience. You will also act as a liaison between the customers and the company.

Qualifications:

  • Excellent communication skills in English, both oral and written.
  • Ability to handle and resolve various customer complaints and inquiries.
  • Proficiency in using computers and customer service software.
  • Strong multitasking and time-management skills.
  • Availability to work flexible hours, including weekends and holidays.
  • A strong work ethic and a positive attitude.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Rawalpindi
Full Address Kuri Road Area, Rawalpindi, Punjab, Pakistan
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Job Application Information

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Company Information

Call Roads

Call Roads is a renowned call center solutions provider based in Pakistan. With a commitment to excellence and innovation, the company offers a comprehensive range of services to meet the evolving communication needs of businesses. Their cutting-edge technology and highly skilled workforce enable them to deliver exceptional customer support, sales, and lead generation solutions. Call Roads understands the importance of seamless customer interactions and strives to enhance the overall customer experience. Trusted by global clients, Call Roads aims to be the go-to partner for all call center requirements, delivering cost-effective solutions with unparalleled professionalism.