Philippines Jobs

GLOBAL HELPDESK REPRESENTATIVE (Night Shift) Jobs at John Clements in Muntinlupa, Metro Manila

John Clements company logo
Published 8 months ago

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John Clements is currently accepting applications for the position of GLOBAL HELPDESK REPRESENTATIVE (Night Shift) in the Muntinlupa area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

John Clements operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:John Clements
Position:GLOBAL HELPDESK REPRESENTATIVE (Night Shift)
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated Global Helpdesk Representative to join our team. As a Global Helpdesk Representative, you will be responsible for providing exceptional customer support to our clients around the world during nighttime hours.

Key Responsibilities:

  • Respond to customer inquiries and provide technical assistance promptly and accurately
  • Troubleshoot and resolve hardware and software issues
  • Document customer interactions and maintain a comprehensive knowledge base
  • Collaborate with cross-functional teams to ensure timely resolution of customer issues

Qualifications:

  • Prior experience in a customer support role, preferably in a technical environment
  • Strong problem-solving skills and attention to detail
  • Excellent verbal and written communication skills in English
  • Availability to work during night shifts

If you are passionate about providing exceptional customer service and have the necessary skills to excel in this position, we would love to hear from you.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Muntinlupa
Full Address John Clements Consultants, Inc., Festival Mall, Filinvest City, Alabang, Muntinlupa, 1781 Kalakhang Maynila, Philippines
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Company Information

John Clements

John Clements is a renowned recruitment and HR solutions company based in the Philippines. With over 40 years of experience, they have established themselves as a trusted partner for both local and international businesses seeking top talent in various industries. Offering a comprehensive range of services, including executive search, staffing, and consulting, John Clements aims to assist companies in finding the right candidates to drive their success. Their commitment to professionalism, integrity, and quality service has made them a reputable choice for companies and job seekers alike in the Philippines.